Inquiring on Claim History Web Page

Overview - The Claims History function allows a user to request of report of claim activity history. 

Inquiring on Claim History:  Web Page Image

Figure 210: Claims History

Inquiring on Claim History:  Web Page Details

1. After logging in to the secure Web Portal, on the left side of the Home Pagein the navigation bar, the user should click Inquiry Options.

2. The Inquiry options will expand showing Claims History.

3. The user will click Claims History to access the Claims History page.

Figure 211: Claims History

4. The Recipient ID (or check 'All') and dates of service must be entered if the user is a provider. If the user is not a provider, the Provider Number must also be entered.

Figure 212: Claims History

5. After clicking Submit, a success message will be received.  This indicates the request was successfully sent.

6. The following business day, the user may access the report in their Message Center.